Member invitation
Members join an Organization by accepting an invitation sent to their email address. Only owners and admins can send invitations — see Roles and permissions.
Sending an invitation
In the console, open the Members view of your Organization and choose Invite member. You provide:
| Field | Notes |
|---|---|
| The address to send the invitation to. | |
| Role | The Organization role the invited person will join as. Only admin and member can be chosen here; if you omit it, member is used. See Roles and permissions for what each role can do. |
The
ownerandbillingroles are intentionally not invitable. They can only be assigned after the person has joined, by changing their role from the Members view — andownerpromotion can only be done by an existing owner. This prevents an admin from inviting someone in at a higher tier than themselves.
When you submit the form, Unit Oncall emails an invitation link to that address. The invitation is valid for 7 days; after that it expires and must be re-sent.
If your Organization has domain restriction enabled, the email address must match one of the allowed domains, or sending the invitation is rejected.
Accepting an invitation
The invitation email contains a link of the form /invite/accept?token=.... What happens when the invited user opens it depends on their state:
| State | Behaviour |
|---|---|
| Not signed in. | They are sent to the sign-in / sign-up page first, then bounced back to the invitation. |
| Signed in with the same email as the invitation. | The invitation is accepted automatically and they are taken into the Organization. |
| Signed in with a different email. | The console explains the mismatch and offers to sign them out so they can sign back in with the right address. |
| Invitation expired. | The link reports that the invitation has expired and asks them to request a new one. |
Once accepted, the user becomes an Organization member with the role you chose, and a member-added event is recorded in Audit logs.
Managing pending invitations
The Members view also shows pending invitations. From there owners and admins can:
- Resend the invitation email (useful before it expires).
- Revoke the invitation, which immediately invalidates the link.
Both actions are recorded in Audit logs.
Changing a member's role later
After someone joins, owners and admins can change their role from the Members view. Some role changes are restricted (for example, only the current owner can transfer ownership), and member-removal / leave is governed by the allow_member_leave Organization setting. See Organization settings and Roles and permissions.
Related
- Roles and permissions — what each invited role can do.
- Organization management — creating and switching Organizations.
- Domain restriction — restrict who can be invited.
- Audit logs — invitations sent, accepted, revoked, and role changes are recorded.